The study found that 44.6% of participants in the retail and manufacturing sectors and 58.8% of logistics service providers cited collaboration as a major barrier. This isn’t the core competency for customers and shippers – they need a solution in the middle to act as an integration layer through a complex ecosystem.” The Primary Barrier to Achieving End-to-end Visibility is a Human Problem.Īs Kobus points out, “lack of collaboration” was cited as the biggest barrier to end-to-end visibility. Combining all of these modes and legs is difficult to do, and not everyone has the same infrastructure.

Logistics service providers have a higher score of 7.1, but the overall lack of confidence underscores the intrinsic roadblocks to attaining true end-to-end visibility: transparency and trust.Īs Chris Kobus, Vice President of Growth, North America, project44 puts it, “We’re seeing a failure to collaborate, which comes down to trust. Retail and manufacturing sectors are only moderately confident in achieving end-to-end visibility within the next 18-24 months, with an average score of 5.9 out of 10. Confidence in the Possibility of End-to-end Visibility is Low Due to Lack of Collaboration and Resources Access to high-quality data is the only way businesses can proactively manage their logistics instead of constantly having to compensate for blind spots. International logistics ranked lowest at 5.1, in part because of the heightened level of complexity involved in tracking multiple transportation modes.Īs organizations strive to improve visibility – either through third-party or in-house solutions – the key ingredient for success is data quality.

However, while logistics service providers rated the visibility over their logistics networks as relatively high (8.1/10), other sectors reported significantly lower scores. With port congestion and limited transportation capacity causing headaches for businesses, logistics visibility has become a top priority. The supply chain industry, particularly logistics, has come under intense scrutiny due to a number of unforeseen events over the past few years. Get the Report Now Black Swan Events Highlight Need for Improved Supply Chain Visibility – Quality Data is Key

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